Uber has been one of the biggest conveniences since the cellular phone and cooked food, but how safe are we really? While there are some amazing drivers that Uber have employed, we’ve all heard the complaints…”my driver seemed high”, “he wouldn’t let me out the car until I gave him my number” or the most recent tragedy in Kalamazoo, where an Uber driver went on a shooting rampage killing six people randomly.

It’s impossible for you to know if a driver is as safe as they appear. So, what do you do when you don’t feel safe? Who can you call? Well you can’t just call 911 and say, “Hey, my Uber driver seems weird…” and giving your driver one star doesn’t quite explain what made you feel uncomfortable. Uber is now offering comfort to Uber riders with their new Critical Safety Response Line being tested in 22 cities. The line can be used for everything from alerting a driver that you have left valuables in their car when they don’t answer their cell phone to reporting an unprofessional driver. Of course, this does not replace the use of 911 in serious situations, but it does give you a sense of relief in knowing you have someone you can speak with should a scary situation occur. To make sure you are protected at all time while in an Uber save the Critical Safety Response Line in your phone: 800-353-8237.